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Frequently Asked Questions

Where Do I Start?

Let's start with a free 20-minute consultation call to find out if we might be a good fit. We will discuss your reasons for coming to therapy, I'll answer any questions you have, and perhaps we can schedule your first session.

Email or text to schedule a consultation call:

mblorence@mbl-therapy.com

650-603-0625

or

What Are Your Fees? And Do You Accept Insurance?

Individual sessions are 50 minutes and the fee is $175.00. Couple therapy sessions are 60 minutes and the fee is $200.00. These are my cash fees and are competitive and within the normal and customary range for mental health services in the Bay Area. Fees are subject to a nominal increase after one year of treatment.

I do not accept insurance, however, if your insurance plan reimburses some percentage of the fee for out-of-network providers, I can offer a “superbill” to submit to insurance for that reimbursement. Please note that insurances set their own fees for reimbursement.

What Forms of Payment Do You Accept?

I will collect credit card information from you at the end of our first session if we schedule a subsequent session. However, I will only charge your credit card in the case of delinquent payment. I do not accept credit cards for regular, on-going treatment.

I do accept cash, check, Venmo, and Zelle. You are responsible for paying the session fee at the time of services rendered.

How Often Will We Meet? What Is Your Cancellation Policy?

Consistency is an essential aspect of therapy. I meet with patients a minimum of one session per week. Once we agree on a regular time(s) to meet during the week, I will reserve those hours for you.
I will not charge you for sessions you cancel with at least 24 hours notice, up to six sessions per calendar year. 

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